Monday, December 2, 2013

Torrent not loading .torrent files nor torrent magnet links



Hello everyone,

I had an issue adding new torrents to my torrent client uTorrent (3.3.2 (build 30303) [32-bit]). Every time I would open a magnet link or download the .torrent file and open it either manually, no torrent would show up in my list of torrents.

Usually when you add a new torrent you get a "Add New Torrent" Window that pops up in which you can chose the Save In and the Torrent Contents along with the name...
Add New Torrent Window in uTorrent 3.3.2
Add New Torrent Window in uTorrent
Asking to add trackers although the Torrent doesn't appear in the list of torrents in uTorrent 3.3.2




This time it would never show up... and if I click a second time on the .Torrent, it would as me "The torrent you are trying to add is already in the list of torrents. Do you want to load the trackers from it". And if I click on Yes nothing would happen.

I tried looking at the list of DOWNLOADING torrents, ACTIVE torrents, INACTIVE torrents... and nothing... the torrents are just not there....

I uninstalled uTorrent, I reinstalled it. I checked for updates, I looked into the settings to see if there's anything that could fix the issue but nothing happened.

I ended up knowing what was wrong with it: I use a multi-monitor system. Which means that I have two monitors plugged in to my PC.

It happens that I moved the "Add New Torrent" Window to my secondary monitor, and I disabled it at some point. However, uTorrent remembered the position of that window but did not correct it even if the monitor was disabled. This caused the window "Add New Torrent" to be placed in a non-existence work space. And unfortunately that window doesn't even appear in the windows Task Bar.
Two displays (1) 2560X1600p and (2) 1680x1050p. if display (2) is disabled, then the Add New Torrent window doesn't appear on display (1) making it impossible to download torrents


The problem became obvious as soon as I turned on the second screen.

I will be sending feedback to uTorrent's developers so they can fix this bug so hopefully no one gets in the same trouble as I did.

Thanks for reading have a nice day.